I was making a survey to choose the best prepaid plan for my personal use, and amongst other things I stumble upon this statement by a disappointed user. I am still at the moment using Maxis Hotlink which I migrated from Celcom xPax few years ago.
I totally agree, transparency should be considered as part of the marketing strategy. Transparency is now the trend in business, not otherwise.
Bella on November 12, 2015 at 12:59 pm
Jangan percaya pada apa yg diiklankan. baca t&C dulu
Magic SIm ni Iklan dia bagi saya sungguh menipu, sesuka hati tuka plan promosi. Saya migrate ke magix sim sebab call 12sen/min. masa awal2 dulu memang 12sen di tolak ikut berapa min kita pakai.
TAPI SEKARANG- (cust service celcom kate semenjak sept) :
Call 10sen/min tu ada hidden SYARAT. Per block = 3min. Panggilan dari 1 saat minimum hingga 3min maximum di charge 30sen.
Tak kira la panggilan anda 10 saat or 30 saat or 1min or 2 min TETAP deduct 30sen!. masuk voice mail pun deduct 30sen!
Bagi saya Sungguh mahal. Kalau anda orang yang memang membuat panggilan genap 3/6/9minit berbaloi la.
Please la CELCOM, syarikat gergasi tak jujur, tak telus dlm penyampaian. IKLAN tu MENIPU kenapa tak letak 30sen/3min, Takut reaksi org ramai akan kate mahal kan. so letak 10sen/min tapi ada SYARAT. perblock 3min
Bila ramai support, mula tukar plan naik harga. Kaut untung.